Customer service

Customer service


After each installation our service technicians, who are specially trained in the field of occupational safety and ventilation equipment, carry out a IQ / OQ and demonstrate how to operate the enclosure to the laboratory staff.


As part of our maintenance we check the compliance to hazardous substances of all system components according to TRGS as well as the integrity of the HEPA filter. All work is carried out according to SOP with certified measuring instruments.


There’s a defect? That’s exactly when you can rely on us. We are here for you: competent and reliable.

We offer

  • Construction, commissioning and training
  • IQ / OQ qualification
  • Maintenance with certification according to standards
  • Integrity check for HEPA filter
  • Safe, low-contamination filter change
  • Examination of the air flow velocity
  • Calibration of the sensors
  • Short response times
  • Maintenance contracts

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